Max Your Metrics

The world’s most advanced customer loyalty, gamification, and engagement solutions.

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SATISFACTION

From Gamification, Technology, and Business experts formerly from:

The Brand-Customer Relationship Has Evolved

Our Picnic™ Gamified Customer Engagement Hub is Leading the Charge

Downloads & Demos

6 Solutions
To Critical
Brand Challenges

1. Brand or Corporate
Identity in Transition?

SOLUTION: Strong story-telling
narratives that deeply engage
users and amplify marketing
messages

2. Just Launched a Brand
New Loyalty Program?

SOLUTION: Loyalty programs with
a twist, standard loyalty elements
plus game mechanics and
engagement loops

3. Loyalty Program Too
Expensive or Failing?

SOLUTION: Redemption options
for inexpensive digital rewards,
convert loyalty points to digital
"plays" or contest chances

4. Updating or Refreshing
Loyalty Program?

SOLUTION: Supplement points
with playful game mechanics &
contesting, recognize customers
beyond only purchases

5. Lack of Community?

SOLUTION: Strengthen awareness
of broader community, "give back"
with surprising and delightful fun
and prizes

6. Need to Understand
Your Customers Better

SOLUTION: Go beyond transact-
ions with interesting choices
and game mechanics, collect
meaningful insights

SIMPLY BETTER LOYALTY.

The PICNIC™ Gamified Customer Engagement Hub

PUG Interactive’s award-winning Picnic™ Gamified Customer Engagement Hub is the complete platform that instantly turns any CRM, loyalty program, website, or application into a richly interactive user experience.

Integrate

Integrates with your CRM, POS, CMS, data warehouses, loyalty points services and prizing fulfillment services to centralize insights.

Engage

Unleashes the full power of gamified motivational psychology to foster communities that are more involved, committed, and loyal.

Profile

Segmentation by internal and third-party data sources around spending patterns, marketing response, real-world actions, and psychographics.

Motivate

Sophisticated adaptive questing provides targeted challenges to drive customers “up the pyramid” to the highest level of participation.

Scale

Cloud-based platform supports massive concurrent customer audiences for all your current and future enterprise engagement needs.

LIVE: MinisoLove

Miniso (Mexico) has partnered with PUG on a state-of-the-art advanced loyalty & engagement program. Seamlessly weaving a points redemption system together with mini-games, instant wins, contesting, adaptive quests, and rewards marketplace, MinisoLove is setting the new high bar for maximizing customer-brand relationship health.

Go

Live: Sisal (Flutter), Italy

FunClub is a powerful customer loyalty and engagement system designed for Sisal (Flutter). Launching with a soccer-themed experience, Sisal customers are challenged to complete quests, daily challenges, enter codes, and play mini-games towards earning credits they can use to build and upgrade their soccer team and stadium and win amazing prizes!

Go

Case Study: Kotex

Mis Momentos for Kotex engaged the brand's strong and passionate online community through a next-generation online contest. This case study highlights popular and successful program, showing how themed collection activities, surprise dynamics, cumulative participation, and multi-channel social networking was able to build brand loyalty and, ultimately, drive sales.

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Live: Canadian Space Agency

Mission: Astronaut is an innovative e-learning project for the Canadian Space Agency that lets you learn about living and working on the International Space Station. A fun space-themed game, you complete learning quests and play fun mini-games to earn “stars” that you can spend to collect digital cards, assemble the solar system, and even build your own International Space Station!

Go

Project: Wine Tour Passport

This innovative take on tourist engagement presented a unique contesting activity that challenged visitors to hunt for "codewords" in brochures, social media, and at partners' physical locations -- before, during, and after their visit. Codes unlocked beautiful virtual postcards which visitors could collect towards earning valuable prizes and rewards from participating partners.

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Project: Health Canada

Combat Covid is an innovative national health information demonstration project for Health Canada meant to inform citizens across the country about the implications of the SARS-COV2 pandemic. Informative learning quests and educational challenges are delivered in a non-threatening environment to motivate learning and provide essential information for public health and safety.

Case Study: Conservation Pays

This report highlights the success metrics for the Conservation Pays e-learning program for Broward County, Florida. Players were invited to test their knowledge of conservation, climate change and sustainability through online challenges to move through various levels, unlock bonus content and earn chances to win top prizes.

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Video

Program Results: Vancouver
Giants/Honda

This summary highlights the highly popular Fill the Net season-long fan engagement activity for the Vancouver Giants hockey club, in partnership with Honda. The game rewarded fans for performing high-value actions like attending games, watching broadcasts, and visiting sponsors to unlock a “virtual locker room” of colorful and interesting collectable cards depicting players, sponsors, cheerleaders, mascots, the coach – even instant win sponsored prizes.

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Analysis: Kimberly-Clark

Leading community engagement website Gamification.co published this in-depth 3-part feature highlighting our recent success with the Mis Momentos program for Kimberley-Clark’s flagship Kotex brand. The series highlights the history of the program, core philosophy, evolution of the design, challenges faced and their solutions, key metrics and outcomes.

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Auto$mart

Auto$mart is an engaging, thought-provoking e-learning activity for Natural Resources Canada that delivers key information about how driving affects the environment, how to drive more efficiently and even how to buy a first car. Fun learning quests and mini-games allow you to earn “leaves” that you can redeem for informative digital collection cards that drive you towards deeper learning and developing better driving habits.

COMING SOON

“The world’s first
technology platform
that simultaneously
delivers engagement,
motivation, rewards, and
social matchmaking.”

- TechCrunch -

“We selected PUG and their Picnic™ platform from over 30 suppliers around the world. They understood our business needs and customers and had the creativity and flexibility to achieve our vision. They’ve helped us go where no one has gone before with customer engagement.”

Francesco Hugony, CRM Specialist
Sisal Lottery Italy

“PUG has allowed us to track and increase online customer engagement and kept them coming again and again”

Gabriela Schonbach, VP , executive producer
Ice Pilots NWT, Omni Film

Ready to Better Engage
with Your Audience?
Of Course You Are!

PUG Interactive’s solutions are the Gold
Standard in delivering playful, purposeful
community engagement to the world’s top
brands. Proven video gameplay design
experience and superior technology combine
to deliver high-performance retention, loyalty,
and motivation solutions for large audiences!

LET'S TALK

“PUG solutions were a big improvement over simple CRM’s and basic engagement technologies. It’s a fresh way of looking at integrated customer engagement.”

Regina Celorio, Director e-Marketing & e-Commerce
Kimberly Clark Mexico

“What PUG delivered was a great way of adding more integrated customer engagement, getting our partners active & involved, and gathering insightful behavioral data.”

Paul Lucrezi, Director of Marketing
Vancouver Giants Hockey