Personalized and Adaptive Customer Incentives
Picnic’s™ flexible campaign manager allows you to keep the loyalty experience exciting by offering engaging rewards and delivering unique offers to each customer segment.
Diverse and colorful rewards catalogs inspire customer engagement. We offer powerful tools to create, personalize and manage interesting and memorable rewards.
Instant wins, virtual items, digital collection challenges and gamification for customer loyalty tap into people’s natural desire for challenge, competition, and accomplishment driving behavior change and achieving business goals.
Virtual wishlists allows users to curate digital items representing real-world items they would like to acquire. This gives brands insights into what their customers are interested in allowing them to tailor future rewards accordingly.
Seamless integration with coupon and fulfillment services support a complete end-to-end customer experience to not only engage and reward their customers but also provide them with a hassle-free redemption process for coupons and other rewards.
Full integration with CRM and the entire marketing technology stack to drive playful engagement and loyalty.
PUG Interactive is uniquely positioned to lead in the space of gamified loyalty due to their keen ability to merge native psychological motivations with game design principles that will yield the best outcomes for both the user and the business.
PUG solutions were a big improvement over simple CRM’s and basic engagement technologies. It’s a fresh way of looking at integrated customer engagement.”
We selected PUG and their Picnic platform from over 30 suppliers around the world. They’ve helped us go where no one has gone before with customer engagement.”
It’s not just a traditional loyalty program. The broader platform provides opportunities to interact, play with us, and complete powerful interactive challenges, games, activities, and more — both online and in the real world.”
A response rate of two percent is good. A response rate of five percent would be a cause for celebration. The results for our program defies explanation (47.8%) .”
