The Fix: Lifetime-Value Maximizing

Relationship Orchestration™

Flexible, powerful, and integrated AI-driven technology solutions to dramatically improve customer journey engagement and target specific customer segments.

Universal integration hub

simplifies your marketing technology stack

Segmentation and adaptive quests

to deliver the most personalized experience possible

Compelling games & challenges

unlock fun and transform engagement into rewards and recognition

Advanced gamification

compels long-term, ongoing participation

Narrative-driven engagement

structures for meaningful and emotional connections

A.I. powered programs

allow you to engage smarter and connect deeper than ever

Trusted By The World's Best Partners and Brands

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Maximize customer value the PUG way

Take your relationship orchestration to the next level with loyalty, engagement, and gamification solutions designed specifically for your valued customer groups. Our Picnic™ platform allows you to elevate satisfaction and brand love by unlocking a whole new level of engaging experiences tailored to your unique audience.

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Francesco Hugony, Digital Innovation, Sisal Lottery

“We selected PUG’s Picnic™ platform from over 30 suppliers around the world.

They’ve helped us go where nobody has gone before with loyalty and engagement.”

Simply better relationships. Simply better results.

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What Sets Picnic™ Apart

From all other engagement solutions and technologies

Universal Integration

Brings together your CRM, POS, CMS, data warehouses, loyalty points services and fulfillment services for streamlined operations and centralized insights.

Segments & Insights

Creates segments and A.I.-ready psychographic analytics that provide insight into the strength of the relationships between the brand and individual customers.


Takes any loyalty program, website, CRM, or application and turns it into a distinctive brand-specific next-generation loyalty and engagement experience.

Choices & Challenges

Sophisticated adaptive questing and challenges drive customers “up the pyramid” to the highest level of commitment, involvement, and participation.

Emotional Context

Unleash the full power of narratives, gamification, and intrinsic motivation to foster communities that are more connected, attached, and committed.

Scalable & Secure

Cloud-based enterprise platform securely supports massive concurrent customer audiences for all your current and future large-scale engagement needs.

Universal Integration

Stop Fragmenting Your Tech Stack

Consolidate your marketing, loyalty, and commerce and CRM technologies with our Picnic™ Universal Integration Hub.

Some Sample Integration Pathways:

Ready to start orchestrating stronger customer relationships and loyalty?

Hear what people are saying

Don't take our word for it, here's what satisfied clients and partners are saying about us.