LOYALTY IS BROKEN
The Fix: Lifetime-Value Maximizing
Relationship Orchestration™
Flexible, powerful, and integrated AI-driven technology solutions to dramatically improve customer journey engagement and target specific customer segments.
Universal integration hub
for seamless connection to your CRM, POS, loyalty points & prize fulfillment services
Segmentation and adaptive quests
to deliver the most personalized experience possible
Compelling games & challenges
unlock fun and transform engagement into rewards and recognition
Advanced gamification
compels long-term, ongoing participation
Narrative-driven engagement
structures for meaningful and emotional connections
A.I. powered programs
allow you to engage smarter and connect deeper than ever
TRUSTED BY THE WORLD'S BEST PARTNERS AND BRANDS
Maximize customer value the PUG way
Take your relationship orchestration to the next level with loyalty, engagement, and gamification solutions designed specifically for your valued customer groups. Our Picnic™ platform allows you to elevate satisfaction and brand love by unlocking a whole new level of engaging experiences tailored to your unique audience.
Subscribe To Our PUG Report
“We selected PUG’s Picnic™ platform from over 30 suppliers around the world.
They’ve helped us go where nobody has gone before with loyalty and engagement.”
Simply better relationships. Simply better results.
Engagement Actions Processed
Call-to-action Response
Repeat Participation Rate
Deep Engagement Rate
The World of PUG Videos
What Sets Picnic™ Apart
From all other engagement solutions and technologies
Universal Integration
Brings together your CRM, POS, CMS, data warehouses, loyalty points services and fulfillment services for streamlined operations and centralized insights.
Segments & Insights
Creates segments and A.I.-ready psychographic analytics that provide insight into the strength of the relationships between the brand and individual customers.
Transformative
Takes any loyalty program, website, CRM, or application and turns it into a distinctive brand-specific next-generation loyalty and engagement experience.
Choices & Challenges
Sophisticated adaptive questing and challenges drive customers “up the pyramid” to the highest level of commitment, involvement, and participation.
Emotional Context
Unleash the full power of narratives, gamification, and intrinsic motivation to foster communities that are more connected, attached, and committed.
Scalable & Secure
Cloud-based enterprise platform securely supports massive concurrent customer audiences for all your current and future large-scale engagement needs.
Subscribe To Our PUG Report
Universal Integration
Stop Fragmenting Your Tech Stack
Consolidate your marketing, loyalty, and commerce and CRM technologies with our Picnic™ Universal Integration Hub.
Some Sample Integration Pathways:
Hear what people are saying
Don't take our word for it, here's what satisfied clients and partners are saying about us.
PUG Interactive is uniquely positioned to lead in the space of gamified loyalty due to their keen ability to merge native psychological motivations with game design principles that will yield the best outcomes for both the user and the business.
PUG solutions were a big improvement over simple CRM’s and basic engagement technologies. It’s a fresh way of looking at integrated customer engagement.”
We selected PUG and their Picnic platform from over 30 suppliers around the world. They’ve helped us go where no one has gone before with customer engagement.”
It’s not just a traditional loyalty program. The broader platform provides opportunities to interact, play with us, and complete powerful interactive challenges, games, activities, and more — both online and in the real world.”
A response rate of two percent is good. A response rate of five percent would be a cause for celebration. The results for our program defies explanation (47.8%) .”
