What to know about Gamification? Is it effective for you? The term Gamification in a business context typically means adopting the principles of video game design mechanics and technologies to solve challenging business problems like customer retention, engagement, and loyalty. These approaches motivate the users or customers to be more motivated, spend more money, respond to calls-to-action, or follow through on tasks that are commonly
Customer Audience Engagement Measuring Success Through Engagement Metrics PUG Interactive PICNIC™ Platform -- The Amazing Audience Engagement Maximizer When the world's top brands are looking for ways to anticipate and meet the real-time needs of customers, they choose the PICNIC™ technology platform to drive better customer engagement, in turn building brand loyalty and improved retention rate. The PICNIC™ Customer Engagement Hub is an award-winning platform
Net Promoter Score: What is it and how can you benefit? If you are in the business world or have a good interest in the industries then you might have an idea about NPS. Net Promoter Score (NPS) is a concept dealing with customer loyalty. It is the metric that companies use to measure how their customers think and feel about them. It gets apparent