Capturing Transactions at the Source
What better way to engage around valuable customer actions than to catch and recognize them at the exact moment of purchase?
Instant Feedback
Purchase actions are captured instantly and feedback given to customers through prompts, rewards, progress indicators and gamified loyalty actions, making customers feel appreciated.
Streamlined Operations
Integrations require only a single setup step along with a few simple rules based on what customer actions you want to motivate making programs easy to set up and run.
Quick to Launch
Point of sale integration requires very little planning and support meaning businesses can start meeting the needs of their customers sooner and driving their business objectives.
Extended Engagement Opportunities
Expanding cycles of actions keep users engaged and interested, increasing user retention, building brand loyalty, and driving revenue.
Customers receive prompts, further calls-to-action, instant win chances, and playful challenges immediately after the transaction, providing instant recognition, appreciation and positive brand feedback.
Sisal Lottery
Full integration with CRM and entire Marcom stack to drive playful engagement and loyalty.
Full integration with CRM and the entire marketing technology stack to drive playful engagement and loyalty.
PUG Interactive is uniquely positioned to lead in the space of gamified loyalty due to their keen ability to merge native psychological motivations with game design principles that will yield the best outcomes for both the user and the business.
DTC Marketing, Mattel
PUG solutions were a big improvement over simple CRM’s and basic engagement technologies. It’s a fresh way of looking at integrated customer engagement.”
Director e-Marketing, Kimberly Clark
We selected PUG and their Picnic platform from over 30 suppliers around the world. They’ve helped us go where no one has gone before with customer engagement.”
Digital Innovation, Sisal Lottery
It’s not just a traditional loyalty program. The broader platform provides opportunities to interact, play with us, and complete powerful interactive challenges, games, activities, and more — both online and in the real world.”
Commercial VP, Miniso
A response rate of two percent is good. A response rate of five percent would be a cause for celebration. The results for our program defies explanation (47.8%) .”
President, Environmental Group