Privacy Policy

Privacy notice for PUG Interactive Inc.

PUG Interactive Inc. is committed to providing a website that respect the privacy of visitors. This privacy notice summarizes the privacy practices for the PUG Interactive Inc.’s online activities.

All personal information collected by this institution is governed by the Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

Your privacy and the internet

The nature of the Internet is such that Web servers automatically collect certain information about a visit to a website, including the visitor’s Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP, it could be used to identify an individual using the site. For this reason, the PUG Interactive Inc. considers the IP address to be personal information, particularly when combined with other data automatically collected when visitor requests a Web page such as the page or pages visited, date and time of the visit.

Unless otherwise noted, PUG Interactive Inc. does not automatically gather any specific information from you, such as your name, telephone number or email address. The PUG Interactive Inc. would obtain this type of information only if you supply it to us, for example, by email or by filling in a contact form.

In cases where services are provided by organizations outside of the PUG Interactive Inc., such as social media platforms or mobile applications, IP. addresses may be recorded by the Web server of the third-party service provider.

Communicating with PUG Interactive Inc.

If you choose to send PUG Interactive Inc. an email or complete a feedback form online, your personal information is used by PUG Interactive Inc. in order to respond to your inquiry. The information you provide will only be shared with another government institution if your inquiry relates to that institution. PUG Interactive Inc. does not use the information to create individual profiles, nor does it disclose the information to anyone other than those in the federal government who need to provide you with a response. Any disclosure of your personal information is in accordance with the Privacy Act.

Emails and other electronic methods used to communicate with PUG Interactive Inc. are not secure unless it is specifically stated on a Web page. Therefore, it is recommended that you do not send sensitive personal information, such as your Social Insurance Number or your date of birth, through non-secure electronic means.

Third-party social media

PUG Interactive Inc.’s use of social media serves as an extension of its presence on the Web. Social media account(s) are public and are not hosted on PUG Interactive Inc. servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them.

Personal information that you provide to PUG Interactive Inc. via social media account(s) is collected under the authority of the Privacy Act. This information is collected to capture conversations (e.g. questions and answers, comments, “likes,” and retweets) between you and PUG Interactive Inc. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate Canadian law will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted.

Improving your experience on PUG Interactive Inc. websites

Digital markers (including cookies)

A digital marker is a resource created by the visitor’s browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • they allow a website to recognize a previous visit each time the visitor accesses the site;
  • they track what information is viewed on a site, which helps website administrators ensure visitors find what they are looking for.

PUG Interactive Inc. uses sessional digital markers on some portions of its website. During your online visit, your browser exchanges data with PUG Interactive Inc.’s Web server. The digital markers used do not allow PUG Interactive Inc. to identify individuals.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with PUG Interactive Inc.’s website.

Web analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of Web analytics to remember your online interactions with PUG Interactive Inc.’s website.

PUG Interactive Inc. uses Google Analytics to improve its website. When your computer requests a PUG Interactive Inc. page, our institution collects the following types of information for Web analytics:

  • the originating IP address
  • the date and time of the request
  • the type of browser used
  • the page(s) visited

PUG Interactive Inc. uses Google Analytics, and the information collected is disclosed to Google Inc., an external third-party service provider. Your IP address is anonymized prior to being stored on the service provider’s servers in order to help safeguard your privacy. The information collected is de-personalized by removing the last octet of the IP address before it is stored by the third-party service provider.

Data collected for Web analytics purposes goes outside of Canada to the United States of America and may be subject to the governing legislation of that country, specifically the USA Patriot Act.

Information used for the purpose of Web analytics is collected pursuant to the Privacy Act. Such data may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting. For more information on how your privacy is safeguarded in relation to Web analytics, see the Standard on Privacy and Web Analytics.

Hyperlinking Notice

Linking to non-PUG Interactive Inc. websites

Links to websites not under the control of PUG Interactive Inc., including those to our social media accounts, are provided solely for the convenience of our website visitors. We are not responsible for the accuracy, currency or reliability of the content of such websites. PUG Interactive Inc. does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-PUG Interactive Inc. sites to which this website links is not subject to the Privacy Act. The information offered may be available only in the language(s) used by the sites in question. With respect to privacy, visitors should research the privacy policies of these non-Government websites before providing personal information.