Engagement and Recognition
for Unbreakable Customer Relationships
Surviving in the food & beverage industry means cultivating a loyal community that will continue to buy from your brand no matter what. Our loyalty program software can recognizing customer needs and preferences to build strong relationships that cannot easily be broken.
keep communities highly motivated, retained, and loyal.
highlight the customer history keeping their sentiment and engagement high.
based on gameplay models provide dramatics boosts to interactivity and interest.
and personalized adaptive quests create intrigue and drive community participation.
with CRM’s, data warehouses, POS, content management systems, rewards programs, and authentication systems.
paint a clear picture of how your customers are segmented, providing valuable opportunities for resource optimization and targeting
Customers buy, play, redeem, and respond to unlock new quests and challenges, maximizing engagement and loyalty.
PUG solutions were a big improvement over simple CRM’s and basic engagement technologies. It’s a fresh way of looking at integrated customer engagement.”
We selected PUG and their Picnic platform from over 30 suppliers around the world. They’ve helped us go where no one has gone before with customer engagement.”
It’s not just a traditional loyalty program. The broader platform provides opportunities to interact, play with us, and complete powerful interactive challenges, games, activities, and more — both online and in the real world.”
A response rate of two percent is good. A response rate of five percent would be a cause for celebration. The results for our program defies explanation (47.8%) .”