Latest Articles
World of PUG Blog January 26, 2024
Gamification: Antavo 2024 Loyalty Report
by Steve BocskaIf you haven't already read the excellent Global Customer Loyalty Report 2024 by Antavo,
World of PUG Blog January 24, 2024
My Coke Rewards: What Went Wrong?
by Steve BocskaThe story of Coca-Cola's "My Coke Rewards" program stands as a powerful cautionary tale
World of PUG Blog January 11, 2024
Starbucks Case Study: The Shelf-life of Extrinsic Rewards
by Steve BocskaOnce upon a time in the not-so-distant past, Starbucks introduced a now-ubiquitous points system
World of PUG Blog January 10, 2024
10 Real World Loyalty Program Pitfalls
by Steve BocskaIn the dynamic (and often baffling) world of customer engagement, loyalty programs a promise
World of PUG Blog January 3, 2024
5 Top Trends To Watch In 2024
by Steve Bocska5 Hot Loyalty, Engagement, and Gamification Trends for 2024The world of customer loyalty and
World of PUG Blog December 11, 2023
6 Ways to Harness the Power of CDPs To Revolutionize Customer Engagement and Loyalty
by Steve BocskaWhen our pals at Epsilon published this comprehensive guide to buying the perfect CDP
World of PUG Blog December 7, 2023
5 Tips For Navigating the Gen-Z Wave
from Ath Power Consulting (APC)In today’s dynamic consumer market, Gen-Z is not just a demographic, they
World of PUG Blog November 29, 2023
PUG Announces Launch of “Referral Royalties” Feature
by Steve BocskaPUG Interactive has introduced a groundbreaking feature to its Picnic™ platform: "Referral Royalties." This innovative
World of PUG Blog November 27, 2023
The 3 Pillars of Customer Engagement
by Steve BocskaIn the dynamic world of customer engagement, businesses strive to create meaningful connections with their
World of PUG Blog November 20, 2023
PUG CEO Bocska Interviewed About Simpsons Hit & Run
In this landmark MinnMax Interview, Ben Hanson talks to PUG CEO Steve Bocska, former producer at