World of PUG Blog July 15, 2025
FEATURE: Loyalty is Dead. Google Just Killed It.
by Steve Bocska AI assistants are taking control of the customer journey—and if brands don’t act fast, they’ll lose
Latest Articles
FEATURE: Albertsons for U: Why Loyalty Shouldn’t Be Automatic (or Forgettable)
by Steve BocskaA Bold Prediction: Loyalty Lost in Plain SightA recent strategic shift for Albertsons “for U” program promises
FEATURE: Albertsons for U: Why Loyalty Shouldn’t Be Automatic (or Forgettable)
by Steve BocskaA Bold Prediction: Loyalty Lost in Plain SightA recent strategic shift for Albertsons “for U”
World of PUG Blog February 20, 2025
FEATURE: Where’s the Beef in Portillo’s Loyalty Strategy? Why Going App-less Could Leave Customers Cold
by Steve Bocska Most loyalty and marketing analysts take the easy road. They wait until a program has either
World of PUG Blog February 20, 2025
FEATURE: Where’s the Beef in Portillo’s Loyalty Strategy? Why Going App-less Could Leave Customers Cold
by Steve Bocska Most loyalty and marketing analysts take the easy road. They wait until a program
World of PUG Blog July 18, 2025
Is Customer Loyalty an Intangible Asset for Businesses?
At PUG Interactive, we often ponder the question: Is customer loyalty an intangible asset? It's a
World of PUG Blog July 16, 2025
Customer Community Gamification Examples to Inspire You
At PUG Interactive, we've seen firsthand how customer community gamification can transform engagement and loyalty. In
World of PUG Blog July 15, 2025
User Engagement Strategies for Your Online Community [2025]
Online communities are the lifeblood of digital interaction in 2025. At PUG Interactive, we've seen firsthand
World of PUG Blog July 13, 2025
Finding the Best Gamified Customer Loyalty Solution for Your Business
At PUG Interactive, we've seen firsthand how gamified loyalty solutions transform customer engagement. The best customer
World of PUG Blog July 11, 2025
How to Increase Audience Engagement and Build a Community
At PUG Interactive, we know that building a thriving community is the cornerstone of success in
World of PUG Blog July 9, 2025
Gamification Examples in Marketing [Real World Cases]
Gamification has revolutionized marketing strategies, turning mundane interactions into exciting experiences. At PUG Interactive, we've seen
World of PUG Blog July 8, 2025
10 Customer Loyalty Program Ideas to Thrill Your Customers
Customer loyalty programs are the secret sauce for thriving businesses. At PUG Interactive, we've seen firsthand
World of PUG Blog July 7, 2025
How to Use Playful Customer Engagement to Build a Stronger Brand
At PUG Interactive, we've seen firsthand how playful customer engagement can transform brand relationships. This blog post
World of PUG Blog July 3, 2025
How to Use Gamification Marketing to Boost Engagement
At PUG Interactive, we've seen firsthand how gamification marketing can transform customer engagement. This powerful strategy