{"id":3524,"date":"2021-01-31T09:24:05","date_gmt":"2021-01-31T17:24:05","guid":{"rendered":"https:\/\/puginteractive.com\/?p=3524"},"modified":"2023-05-19T14:38:38","modified_gmt":"2023-05-19T21:38:38","slug":"breakable-loyalty","status":"publish","type":"post","link":"https:\/\/puginteractive.com\/breakable-loyalty\/","title":{"rendered":"Breakable Loyalty – The High Cost When Customers Don’t Feel Appreciated"},"content":{"rendered":"

\"\"<\/p>\n

Toronto, Ontario —\u00a0PUG Interactive<\/a>‘s CRO Lisa Brown has delivered a powerful presentation entitled “Breakable Loyalty – The High Cost When Customers Don’t Feel Appreciated” as part of the Women in Cloud Digital Summit 2021.<\/p>\n

From the overview:<\/p>\n

There exists a great disconnect between many businesses and their customers. That disconnect is called the transaction.<\/em><\/p>\n

Businesses that drive solely towards the transaction do so at the risk of alienating their customers. Customers have more value to offer a brand than just their wallets. And they know it.<\/em><\/p>\n

In this talk I will discuss how brands can build unbreakable loyalty as they quickly and cost-effectively solve growth-limiting business problems \u2013 such as brand apathy, disengagement, loyalty, poor insight and lost revenue \u2013 that are caused by poor brand-customer relationships.<\/em><\/p><\/blockquote>\n

You can view this 10-minute video presentation here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Toronto, Ontario —\u00a0PUG Interactive‘s CRO Lisa Brown has delivered a<\/p>\n

Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":3082,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[93,163,140,164,69,60,64,180,165,166],"yoast_head":"\nBreakable Loyalty - The High Cost When Customers Don't Feel Appreciated | PUG Interactive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puginteractive.com\/breakable-loyalty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Breakable Loyalty - The High Cost When Customers Don't Feel Appreciated | PUG Interactive\" \/>\n<meta property=\"og:description\" content=\"Toronto, Ontario —\u00a0PUG Interactive‘s CRO Lisa Brown has delivered aRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/puginteractive.com\/breakable-loyalty\/\" \/>\n<meta property=\"og:site_name\" content=\"PUG Interactive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PugInteractive\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-31T17:24:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-19T21:38:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/puginteractive.com\/wp-content\/uploads\/2020\/01\/webinar-series.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"jodithepug\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@puginteractive\" \/>\n<meta name=\"twitter:site\" content=\"@puginteractive\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jodithepug\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/puginteractive.com\/breakable-loyalty\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/puginteractive.com\/breakable-loyalty\/\"},\"author\":{\"name\":\"jodithepug\",\"@id\":\"https:\/\/puginteractive.com\/#\/schema\/person\/2cf2f9297444d98cc5144c6c49489774\"},\"headline\":\"Breakable Loyalty – The High Cost When Customers Don’t Feel Appreciated\",\"datePublished\":\"2021-01-31T17:24:05+00:00\",\"dateModified\":\"2023-05-19T21:38:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/puginteractive.com\/breakable-loyalty\/\"},\"wordCount\":144,\"publisher\":{\"@id\":\"https:\/\/puginteractive.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/puginteractive.com\/breakable-loyalty\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/puginteractive.com\/wp-content\/uploads\/2020\/01\/webinar-series.png\",\"keywords\":[\"community engagement\",\"community engagement hub\",\"customer engagement\",\"customer engagement hub\",\"digital marketing\",\"gamification\",\"gamification platform\",\"net engagement score\",\"podcast\",\"webcast\"],\"articleSection\":[\"World of PUG Blog\"],\"inLanguage\":\"en-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/puginteractive.com\/breakable-loyalty\/\",\"url\":\"https:\/\/puginteractive.com\/breakable-loyalty\/\",\"name\":\"Breakable Loyalty - 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