{"id":1680,"date":"2014-08-11T18:50:00","date_gmt":"2014-08-11T18:50:00","guid":{"rendered":"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/"},"modified":"2023-04-12T18:42:08","modified_gmt":"2023-04-13T01:42:08","slug":"city-traveler-worlds-most-sophisticated-hotel","status":"publish","type":"post","link":"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/","title":{"rendered":"CITY TRAVELER: WORLD\u2019S MOST SOPHISTICATED HOTEL GUEST LOYALTY ACTIVITY (STAY AWHILE. STAY\u2026 FOREVER!)"},"content":{"rendered":"<p>2014\/08\/06<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/66.media.tumblr.com\/91f5c4e7abe6b60e98b75eeb2529960c\/tumblr_inline_na5obnQDzO1qkr0xb.png\"\/><\/p>\n<p>Pug Pharm Productions Inc., experts in customer engagement and eating chocolates off of hotel pillows, have joined forces with one of the world\u2019s fastest growing hospitality chains, CityExpress, to create the most advanced guest loyalty contesting activity.<\/p>\n<p>Launching in Q3 2014, City Traveler was built in collaboration between Team Pug Pharm\u2019s oddball gameplay designers and the hospitality geniuses at CityExpress. City Traveler is a one-of-a-kind online experience that delivers a fun and engaging interactive contesting and loyalty rewards to hotel guests. <\/p>\n<p>To play, guests simply perform any of a wide variety of high-value customer actions, including: booking hotel rooms, following social media streams, signing up for the loyalty program, opting-in to communications, and interacting with partners. Each guest action unlocks a special online activity where they can earn random collections of themed virtual cards and strategically assemble them to earn room upgrades, movie tickets, free night stays, and 6-packs of triangle-tipped toilet paper rolls. <\/p>\n<p>Other innovative features within City Traveler include \u201cwild card\u201d collectables, a \u201cdaily-activity\u201d mini-game that encourages ongoing interaction in-between hotel visits, status levels, and \u201croute builder\u201d quests that reward guests who are loyal to City Express hotels across wide geographic regions.<\/p>\n<p>Supporting the program is Pug Pharm\u2019s award-winning Picnic\u2122 Community Engagement Engine, a loyalty activity platform built over the past 6+ years by a team of veteran game designers, web technology experts, software-as-a-service product managers, and a cool robot I built using tinfoil and an old VCR.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/66.media.tumblr.com\/43bf17974bb477e683ac736824279fea\/tumblr_inline_na5o8f5uvB1qkr0xb.png\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2014\/08\/06 Pug Pharm Productions Inc., experts in customer engagement and<\/p>\n<div class=\"read-more-wrapper\"><a class=\"more-link read-more-link\" href=\"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CITY TRAVELER: WORLD\u2019S MOST SOPHISTICATED HOTEL GUEST LOYALTY ACTIVITY (STAY AWHILE. STAY\u2026 FOREVER!) | PUG Interactive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CITY TRAVELER: WORLD\u2019S MOST SOPHISTICATED HOTEL GUEST LOYALTY ACTIVITY (STAY AWHILE. STAY\u2026 FOREVER!) | PUG Interactive\" \/>\n<meta property=\"og:description\" content=\"2014\/08\/06 Pug Pharm Productions Inc., experts in customer engagement andRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/\" \/>\n<meta property=\"og:site_name\" content=\"PUG Interactive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PugInteractive\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-11T18:50:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-13T01:42:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/66.media.tumblr.com\/91f5c4e7abe6b60e98b75eeb2529960c\/tumblr_inline_na5obnQDzO1qkr0xb.png\" \/>\n<meta name=\"author\" content=\"jodithepug\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@puginteractive\" \/>\n<meta name=\"twitter:site\" content=\"@puginteractive\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jodithepug\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/puginteractive.com\/city-traveler-worlds-most-sophisticated-hotel\/\"},\"author\":{\"name\":\"jodithepug\",\"@id\":\"https:\/\/puginteractive.com\/#\/schema\/person\/2cf2f9297444d98cc5144c6c49489774\"},\"headline\":\"CITY TRAVELER: WORLD\u2019S MOST SOPHISTICATED HOTEL GUEST LOYALTY ACTIVITY (STAY AWHILE. 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