March 25, 2021 OVERVIEW Brough to you by The Loyalty Academy and PUG Interactive. Presented by Steve Bocska. Engaging customer communities today is the single biggest competitive driver keeping the world’s most successful companies ahead of the pack in their categories. But oversimplified

OVERVIEW LONDON, UK — In September 2020, PUG Interactive CEO Steve Bocska joined a panel on a global iGamingBusiness webinar entitled “Sharing and Shared Experiences.” The online casino has instead been a solitary experience, which, unsurprisingly, doesn’t appeal to the younger demographic. But

OVERVIEW PUG Interactive CEO Steve Bocska was recently interviewed on the Professor Game Podcast by Rob Alvarez Bucholska about gamification, customer pyramids, and engagement hub technologies . You can listen to the entire interview here. Summary by Rob "Professor Game" Alvarez Bucholska Steve is

OVERVIEW The world’s most successful brands today are adopting strategies to fully leverage their customer touchpoints, moving their customers “up the customer pyramid” towards greater loyalty and engagement. This highly informative 45-minute session will explore why these strategies are so important and will

OVERVIEW If you want your loyalty program to achieve next-level results, then why not listen to someone with next-level loyalty experience? Steve Bocska, award-winning video game producer for companies such as Disney, Electronic Arts, and Vivendi, successfully uses the mechanics of game-play design

OVERVIEW Let’s cut through the hype – “gamification,” badges, and points can’t magically resuscitate disengaged customers. They need to be managed, retained, and most important of all, allowed to be part of an actively engaged customer community. The focus of any brand’s customer outreach