At PUG, we’ve always believed in the power of innovation and emotional engagement to transform customer loyalty programs. Today, we are beyond excited to share that our groundbreaking collaboration with Miniso, the MinisoLove Virtual Club, has been honored with the Silver Award in the Technology & Trends category at the Loyalty360 Awards!

What is MinisoLove?

MinisoLove is not just a loyalty program; it’s a vibrant, interactive, and highly personalized engagement platform designed to deepen the emotional connection between Miniso and its customers. Through advanced gamification and cutting-edge technology, MinisoLove offers a unique blend of rewards, challenges, and community-building features that keep customers excited and engaged.

Key Features of MinisoLove

1. Adaptive Quests and Challenges: Personalized challenges that adapt to each customer’s behavior and preferences, ensuring relevant and engaging experiences.
2. Mini-Games and Trivia: Fun and interactive games that provide instant rewards and encourage frequent interactions.
3. Dual-Currency System: A versatile system where customers can earn and spend both loyalty points and the special “Hearts” currency, enhancing their engagement.
4. Community Building: Features that foster social interactions and a sense of belonging among customers.
5. Seamless Integration: Flawless integration with Miniso’s existing systems, ensuring a smooth and cohesive experience across all touchpoints.

The Journey to Silver

Winning the Silver Award at the Loyalty360 Awards is a testament to the hard work, dedication, and innovative spirit of our team at PUG Interactive and our partners at Miniso. From the initial concept to the final implementation, every aspect of MinisoLove has been designed with the customer at the center, aiming to create memorable and meaningful experiences.

A Word from Us

Steve Bocska, CEO of PUG Interactive, shared his excitement about the award:

“We are incredibly proud of what we’ve achieved with MinisoLove. This recognition at the Loyalty360 Awards underscores our commitment to pushing the boundaries of what loyalty programs can achieve. We couldn’t have done this without the visionary partnership of Miniso, and we look forward to continuing our journey of innovation and customer engagement.”

Thank You

We want to extend our heartfelt thanks to our incredible team and our amazing customers who have embraced MinisoLove with open arms. This award is a shared victory, and we are grateful for your support and trust.

Stay tuned for more exciting updates and developments from PUG Interactive and the MinisoLove Virtual Club. Here’s to many more milestones and achievements ahead!

#Loyalty360Awards #MinisoLove #CustomerEngagement #Gamification #PUGInteractive