Update To Picnic™ Customer Engagement Hub Delivers Powerful Customer Insights

Picnic™ Engagement Engine

Update to gamified Picnic™ Customer Engagement Hub platform gives enterprises real-time insights into the engagement levels of large scale customer communities 

VANCOUVER, British Columbia – PUG Interactive announces a major update to Picnic’s™ Enterprise Reporting Services module to provide enhanced visual reports that allow campaign designers and administrators drill down into engagement data for greater insight and metrics.

This major update provides a user-friendly dashboard and highly flexible tools for people in all roles and levels of an organization, providing data insights that support activities that range from community management to brand and product strategy. Enterprise Reporting Services 2.0 for Picnic™ applications gives greater visibility into aggregate Net Engagement data, as well as data on customer, and supports the analysis of actions and behavior patterns, as well as behavioral insights gathered from Picnic’s Advance Questing and Interactive Challenges modules.

Picnic Enterprise Reporting Services also include a set of APIs that support real-time integration of data and reports into back-office systems.

About PUG Interactive

PUG Interactive is a leader in providing gamified engagement solutions for enterprise, delivering playful, purposeful community engagement to the world’s top brands. By combining proven video gameplay design experience and its proven Picnic™ Customer Engagement Hub platform technology, PUG Interactive delivers high-performance retention, loyalty, and motivation solutions for large audiences and enterprise applications.