Customer Engagement Loops
In this game-inspired spin on loyalty, customer actions unlock new tasks, quests and challenges that inspire ongoing, continuous engagement.
Expanding cycles of actions keep users engaged and interested, increasing user retention, building brand loyalty, and driving revenue.
Quick to Launch
Earn-to-unlock programs require less planning and support meaning businesses can start meeting the needs of their customers sooner and driving their business objectives.
Both online and real-world actions are rewarded, so customers provide valuable personal and transactional information which helps businesses gain better insights about them.
Easy to Set Up
Earn-to-unlock programs don’t require a lot of design, just a few simple rules based on what customer actions you want to motivate making them easy to set up and run.
Customer performs valuable actions (purchases, calls-to-action, surveys, watching videos), which completes quests, which in turn unlock new quests that create a reinforcing engagement loop.
Customers buy, play, redeem, and respond to unlock new quests and challenges.