Why do the world’s top Gaming & Entertainment companies prioritize customer engagement?

Inactivity is the #1 reason for customer churn!

Key Features for Gaming & Entertainment

  • Enterprise integration with CRM’s, data warehouses, content management systems, rewards programs, and authentication systems.

  • Segmented campaigns and personalized adaptive quests create intrigue and drive community participation.

  • Recognition, leveling and reward systems keep communities highly motivated, retained, and loyal.

  • Dynamic personal profiles highlight the customer history keeping their sentiment and engagement high.

  • Engagement loops based on gameplay models provide dramatics boosts to interactivity and interest.

  • Aggregated community insights paint a clear picture of how your customers are segmented, providing valuable opportunities for resource optimization and targeting.

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Numbers Matter To Us

  • 78% repeat participation increases engagement

  • 38% up-sell response boosts revenue

  • 41% increase in mindshare, sentiment fosters long-term loyalty

  • 66% call-to-action response drives outcomes

  • 18% deep engagement reduces churn

Proven Results

  • Improved retention, mindshare, and sentiment

  • Stronger engagement with content

  • Improved community onboarding

  • Increased outcomes and desired behaviours

  • Valuable behaviour insight