Why do the world’s top Gaming & Entertainment companies prioritize customer engagement?
Inactivity is the #1 reason for customer churn!

Key Features for Gaming & Entertainment
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Enterprise integration with CRM’s, data warehouses, content management systems, rewards programs, and authentication systems.
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Segmented campaigns and personalized adaptive quests create intrigue and drive community participation.
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Recognition, leveling and reward systems keep communities highly motivated, retained, and loyal.
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Dynamic personal profiles highlight the customer history keeping their sentiment and engagement high.
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Engagement loops based on gameplay models provide dramatics boosts to interactivity and interest.
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Aggregated community insights paint a clear picture of how your customers are segmented, providing valuable opportunities for resource optimization and targeting.
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Numbers Matter To Us
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78% repeat participation increases engagement
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38% up-sell response boosts revenue
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41% increase in mindshare, sentiment fosters long-term loyalty
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66% call-to-action response drives outcomes
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18% deep engagement reduces churn
Proven Results
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Improved retention, mindshare, and sentiment
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Stronger engagement with content
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Improved community onboarding
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Increased outcomes and desired behaviours
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Valuable behaviour insight